Start with what you know
If freezing weather has arrived and the sprinkler system has not been winterized, contact a qualified irrigation service provider. Give your town, whether the water supply is still on, and any visible leakage or damage. A calendar date or a cold night alone cannot tell someone remotely whether a particular system was damaged.
Do not test an unfamiliar frozen system
Avoid forcing valves, applying heat, or attaching compressed air to investigate. Weathermatic notes that cold-climate freeze damage can affect heads, valves, piping, and backflow components. The appropriate next step depends on the system and its actual condition, so explain what you can see rather than attempting a diagnosis.
If you see water escaping
If you can safely identify and operate the irrigation shutoff, stop the irrigation supply. If you are unsure which valve it is or access is unsafe, get professional assistance. Keep clear of wet electrical equipment. Describe the active leak when calling; an online request does not promise emergency or same-day attendance.
Send useful information
A wide photo can show where the issue is, while a close photo can show a visible damaged part. Include the controller model if accessible, your approximate zone count, and whether anyone needs to be home for shutoff access. The private service page keeps the request and later updates together.
Plan the follow-up
A late shutdown is not a guarantee against damage that may already have happened. Ask for notes about the condition observed and any checks needed during spring opening. Keep the estimate for any additional repairs separate from the seasonal service request.
Further reading
Weathermatic: winterization of irrigation systems ↗Check current supplier and manufacturer guidance for your system.
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